These general terms and conditions of sale comprehensively regulate all sales transactions that may be offered, loaned or carried out from the online store ww.swissgo.tech, owned by AP PHOTO INDUSTRIES, SL (hereinafter AP PHOTO) with CIF B619676429, address at Ronda Industria 48, 08210 Barberà del Vallès and registered in the Mercantile Registry of Barcelona TOMO: 31.730, FOLIO: 94, SHEET: B-194.880.

Our general conditions are subject to change. You can check the latest version at any time on this page.

By accessing, browsing and using the website, you accept all the conditions established here.


To make purchases in swissgo, you can quickly register on our website by choosing an email address and password. Once registered, you can insert the rest of the information at any time on the "my account" page. If you prefer, you can finalize your purchase without registering.

The email address you provide during registration will allow us to notify you of all messages regarding the management of your account or your purchases.

When registering, you guarantee that you are of legal age and have legal capacity. In addition, you agree to provide true, complete and up-to-date information.

Once registered, you agree not to use your user and associated services for reasons contrary to the purpose of the website such as profiling other users, direct or indirect marketing, speculation, competition or industrial espionage.

AP Photo reserves the right to refuse the creation of an account or close an account and to delete or edit its content if the member violates the applicable laws, the general conditions or any of the terms, conditions, guidelines or website policies.


Pictures and descriptions

We work so that all descriptions and images of our available products correspond to the actual products. However, keep in mind that there may be slight variations in the actual color of the product compared to the images due to differences in the display of screens or lighting conditions. The actual packaging of the products may also vary from the images and / or descriptions that appear on our website.

These conditions only apply to small variations and do not exclude us from liability if you receive an incorrect product.

When buying a variable product, you may have to select the size, model or color of the product you want.

We cannot guarantee the availability of our products. On our website you can find indications of our stock, however they cannot always be exact.


The prices of our products are shown with taxes included and should be considered for a single unit unless otherwise indicated.

We reserve the right to modify the prices of our products and add, modify or delete special offers at any time.

We work to ensure that all prices for our products are correct at the time of purchase. However, our website has thousands of products and therefore it is possible that in exceptional cases an incorrect price will be displayed. In that case we will contact you in writing to inform you about the error. If the correct price is lower, we will pay you the difference. If the correct price is higher, we will give you the option to buy the product at the correct price or to cancel your order. If we do not receive a response within 7 business days, your order will be canceled, we will refund the money and notify you in writing.


The swissgo purchase process is very simple. Whether you are already registered or not, you can place your order by adding products to the shopping cart. Whenever you add a product to the cart, you will be redirected to it so that you can review and modify your order. You can always continue shopping in our store to add more products to the basket or you can finalize your order.

At the time of finalizing the order, you agree that all the information provided to be able to send your order is correct and complete. In the event that in the review of the order you detect an error, you should contact us to try to correct it as quickly as possible. In the same way, if we cannot process your order due to erroneous or incomplete information, we will contact you. We will not accept any responsibility for loss if the details you provided were incorrect.


The acceptance and delivery of the products will remain pending until the actual verification of the payment.


You can cancel your order at any time before the order has been shipped. The money will be reimbursed according to the payment method you have used.


All of our products are subject to the official manufacturer's warranty.

The warranty does not cover defects caused by improper use of the product and / or manipulation of the same other than that necessary to establish its nature, characteristics or operation. In these cases, the consumer must take charge of its repair. Therefore, the following are excluded from the guarantee:

  • Defects and damage caused by external events, accidents, mainly electrical accidents, wear and tear and use not in accordance with the safety instructions in the product manual.
  • Products modified or repaired by the customer or any other person not authorized by AP PHOTO.
  • Incorrect software / hardware configuration, by the customer, of a computer, component or peripheral. Incorrect software / hardware configuration or equipment failure caused by a component not supplied by AP PHOTO and incorporated by the customer.
  • Computer virus infection, by the client, on computers, hard drives or additional software.
  • In the case of electric bicycles and scooters, the warranty will be 2 years in mechanical part, and 6 months in electrical and battery part.

Wear, signs of improper handling, improper use, abuse, bumps, falls, dirt, will be treated as repair outside of warranty low budget.