SHIPPING POLICY

The customer will be able to select the shipping method from among the possible ones for their area. You should be aware that delivery times and cost will be different for each form of transport.

AP PHOTO INDUSTRIES, S.L. sends orders to its customers through different transport companies of recognized national and international prestige.

Before confirming their order, the customer will be informed about the shipping costs and transport times that apply to their specific order. However, both may vary depending on the specific circumstances of each order.

AP PHOTO INDUSTRIES, S.L. makes every effort to respect delivery deadlines, however, it cannot be held responsible for the consequences due to a delay in shipment or a loss of the package by persons outside the transport contract. Transport times can be altered by extraordinary incidents at the carrier and difficulties in the delivery of the goods.

The shipping costs that appear on the website when placing the order are indicative and AP PHOTO INDUSTRIES, S.L. reserves the right to alter the shipping costs when the weight of the ordered items is higher than the standard weight for which the approximate costs have been established. In the event of a price variation, the customer will be notified by email about said variation and the customer may choose to cancel their order without any additional cost being charged.

All shipments are made by Certified Mail. In the vast majority of cases, orders are shipped within 24/48 hours once the order has been received and confirmed. If for any reason the shipment is delayed longer than usual, we will contact the customer directly by email or contact phone. At the express request of the customer, the tracking code for each shipment will be provided. Our delivery times will also depend on the time for order preparation. Orders placed before 12 noon will be delivered to the carrier on the same day. All other orders can be delivered the next day.

Spain

Delivery in Peninsula: 1-2 working days (5,90€)
Free for orders over €59

Delivery in the Balearic Islands:

Mallorca and Menorca: 2-3 working days – (5,90€)
Ibiza: 3-4 business days – (5,90€)
Formentera: 4-5 working days – (5,90€)
Free for orders over €49

Delivery in the Canary Islands: 5-7 working days (Suspended until further notice)

Ceuta and Melilla: Suspended until further notice.

European Union countries – (12,50€)

Italy
Delivery:
3-5 business days

France
Delivery:
2-4 business days

Denmark
Delivery:
3-5 business days

Portugal
Delivery:
1-2 business days