SHIPPING POLICY

The customer will be able to select the shipping method from possible methods in their area. You should bear in mind that the delivery times and the cost will be different for each form of transport.

AP PHOTO INDUSTRIES, SL sends orders to its customers through different transport companies of recognized national and international prestige.

Before confirming their order, the customer will be informed about the shipping costs and transport times that apply to their specific order. However, both may vary depending on the specific circumstances of each order.

AP PHOTO INDUSTRIES, SL does everything possible to respect delivery times, however, is not responsible for the consequences due to a delay in delivery or the loss of a package by people outside the transport contract. The transport times can be altered by extraordinary incidents by the carrier and by difficulties in the delivery of the merchandise.

The Shipping costs that appear on the web when placing the order are tentative and AP PHOTO INDUSTRIES, SL reserves the right to alter the shipping costs when the weight of the items ordered exceeds the standard weight for which the indicative costs have been established. In the event of a price variation, the customer will be notified by email about said variation and the customer may choose to cancel his order without being charged any additional cost.

All shipments are made by Certified Mail. In the vast majority of cases, orders are shipped within 24/48 hours once the order is received and confirmed. If for any reason the shipment takes longer than usual, we will communicate directly with the customer by email or telephone contact. Upon express request of the client, the tracking code of each shipment will be provided. Our delivery times will also depend on the time for the preparation of the order. Orders placed before 12 noon will be delivered to the carrier the same day. The rest of the orders can be delivered the next day.

 

Spain

Delivery in Peninsula: 1-2 business days

Delivery in the Balearic Islands:

Mallorca and Menorca: 2-3 business days
Ibiza: 3-4 business days
Formentera: 4-5 business days

Delivery in the Canary Islands: 2-3 business days

Ceuta and melilla: Suspended until further notice.

Italy

Delivery in Italy: 2-5 business days